I have been working in support services that are client-facing for the last seven years. I’ve directly worked with learning disability teams, homeless support services and the teaching of emotional coping skills. I facilitate reflective practice via the Heads, Hearts and Hands model to provide a non-judgmental space to encourage team development and promote wellbeing.

Health and social care services, both in charity and statutory, are stretched thin; Reflective Practice offers staff an opportunity to step away from solution-focused thinking to prioritise resilience. Generally, I take a therapeutic approach I hold a Level 2 qualification in counselling skills and plan to continue on this pathway.